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Operations Leadership Program intern - Summer 2022 - Cincinnati

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Fifth Third Bank


Make banking a Fifth Third betterWe connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.Operations InternshipFifth Third Bank's project-based 10-week Operations Internship Program gives college students the opportunity to participate in a hands-on program supporting the Cincinnati market. This is a paid professional development opportunity where you'll learn Fifth Third Bank's business practices, operations, and procedures, and build skills you need to assume a permanent role at one of the top financial services institutions. Housing assistance is available to eligible interns.You will be responsible and accountable for risk, encouraged to openly exchange ideas and opinions, elevate concerns, and follow policies and procedures to safeguard the company. Doing the right thing for customers and colleagues is key; you'll ensure their actions and behaviors drive a positive customer experience, achieving real results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.The Operations Internship is designed to help participants develop skills to use in leadership roles across departments and divisions. Participants will gain resources that can help in a career path, leading to roles such as Operations Supervisor, Process Improvement Analyst, Project Manager, or Quality Control Analyst.This internship helps college students gain meaningful work experience and targeted educational opportunities to develop as future organizational leaders and get exposure to multiple business areas. Gain on-the-job skills and an understanding of the real-life work environment, while developing a professional network that includes some of the best talent in the industry.What You'll DoOperations Internship participants engage in a variety of operational settings, from customer-facing to high production and detail, to project management and process improvement. As a participant in the program, you'll develop an ability to thrive in leadership roles in a customer-centric environment, learning adaptability and flexibility while delivering leading-edge business solutions.You'll work on projects for Fifth Third Bank, receiving feedback and an evaluation based on accuracy, completeness, and through meeting applicable deadlines. You'll also have an opportunity to receive mentoring from industry professionals, have exposure to executive leadership and participate in social and networking activities. At the conclusion of the internship, you'll present your overall experience to the senior leadership team, including key concepts learned and an overview of each project.Job Duties* Actively participates in community volunteerism projects.* Performs special projects at the direction of the Assignment Leader or Program Manager. Utilizes project management skills to manage and reports back on project status.* Acquires recruiting skills to be able to make hiring decisions while on assignment.* Interprets employee engagement scores and conducts employee engagement impact plans with employees.* Builds a network of resources within operations and supporting divisions upon which to call for assistance.* Attends formal training classes, supplementing the on-the-job learning that occurs throughout the program.* Performs all work in accordance with established safety procedures.* Creates and presents a formal PowerPoint presentation to Sr. Management at the end of the assignment.Required Knowledge and Skills* Currently enrolled in a college or university pursuing a degree in Operations Management, Business Management, Finance or other relevant major* A minimum cumulative GPA of 3.0* Basic Excel proficiency (data entry, formatting, charts, basic formulas, Vlookup)* Campus involvement / leadership experience* Ability to complete both guided and self-directed learning activities* Desire to grow into a management or leadership position* Analytical and problem-solving skillsOperations Leadership Program intern - Summer 2022 - CincinnatiLOCATION -- Cincinnati, Ohio 45227Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
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