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Entry Level Traveling Customer Trainer


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Company

Reynolds & Reynolds

Description

Entry Level Traveling Customer TrainerCincinnati, OHFull-TimeApply Here View jobs (Position description:A day in the lifeView TranscriptEntry Level Traveling Customer Trainer Day in the Life VideoThe Training Department plays a crucial role in connecting our customers to our software. The main purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support throughout the process. In this position, you will travel approximately 80% of the time and you will typically be given at least 1 month advance notice about upcoming trips. You will travel both individually and with a team installing and converting our software for customers. This requires excellent presentation and communication skills as you will meet with dealership management to understand the needs for each dealership. Based on these requirements, you will customize the system and train key dealership personnel on how to use the solution. When you are not physically at a customer site, you will support current customers, prepare for future trips, and conduct follow-ups with recently installed customers from your home office. Since you will be working from a home office, we will provide you with a company iPhone, laptop, and printer-scanner-copier equipment.A day in the lifeView TranscriptEntry Level Traveling Customer Trainer Day in the Life VideoShare this job Training:Training lasts approximately 2-3 months and includes department observations, classroom instruction, and on-the-job training with a mentor. Classroom instruction includes product training as well as automotive dealership operations. You will focus on one area of the software during your product training and assist experienced representatives with customer set-up and implementation. In addition, you will have the opportunity to see Reynolds solutions in action by visiting car dealerships that already utilize our solutions on a daily basis.Requirements:Ability to travel 80% of the timeBachelor's degree or equivalent experienceOutgoing, friendly personalityStrong written and verbal communication skills
Posted Date
04/27/2021

Listing ID
76560555
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