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Visitor Research and Evaluation PT Intern - Art Climb

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Cincinnati Art Museum


INTERNSHIP POSITION SUMMARYThe Cincinnati Art Museum has an immediate opening for a part-time Visitor Research and Evaluation Intern for the Art Climb. This paid internship will be in the summer of 2021. Must have evening and weekend availability.Art Climb opened in the Summer of 2020, and it is important for the Cincinnati Art Museum to further evaluate its impact, including who is using it, how they are using it, and what is working and not working in the new space. Research will help guide future programming and planning efforts and provide essential data for funders. This intern will lead data collection and assist data volunteers during the summer of 2021. The intern will learn best practices, collect, and evaluate data, and share preliminary results. This internship will help us learn about the impact of Art Climb on our visitors and the region at large. ESSENTIAL INTERNSHIP FUNCTIONS AND RESPONSIBILITIESWorking under the direction of the Assistant Director of Visitor Research and Evaluation, duties include, but are not limited, to the following:
  • Assist with the implementation and collection of outdoor exit surveys on the museum's front plaza. This survey tool, called COVES, is part of a visitor experience partnership with art museums around the country, and will gather comparable research to help improve visit experience.
  • Conduct observation/timing and tracking studies to learn how people are using the Art Climb and how long they are staying.
  • Conduct Art Climb experience interviews, asking users about their visit, including suggestions and highlights.
  • Coordinate data collection volunteers to help reach survey quotas.
  • Compile and organize social media comments, seeking trends and themes and preparing the comments for additional in-depth analysis.
  • Explore if visitors to art climb are also visiting the museum building.
  • Collect zip codes for the creation of an art climb heat map which will help the museum to see where it is reaching and where it is not. This will assist future marketing efforts.
  • Collect demographics and compare them to the museum's demographic snapshot.
  • Collect information for Net Promoter Score and Overall Experience Ratings on Art Climb.
  • Ask visitors what they want to see from Art Climb in the future including dreams for art, programming, and even holiday engagements.
  • Discover why people visit Art Climb, including reasons such as exercise, dog walking time with friends, or seeing art.
  • Ask climbers about their impressions of the Cincinnati Art Museum overall, including questions about accessibility, inclusion, and community connections.
  • Analyze data in partnership with the Assistant Director of Visitor Research and Evaluation and develop a list of outcomes and recommendations.
  • Present initial findings virtually.
    INTERNSHIP REQUIREMENTSIntern must be team player with strong communication skills and ability to collaborate with various and diverse groups of people.The schedule will be flexible. The intern will work during CAM business hours 9am - 5pm, and some evenings and weekends. Data collection and survey work will take place outside and is weather dependent. Rainy days will be spent working on analysis and online comment compiling remotely. Intern should be comfortable spending time outside. PI132884808
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