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Entry Level Customer Service/Dispatch Opportunities

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Mr Rooter Plumbing of Kelowna


Specific Responsibilities:

  • Receive incoming calls in professional and courteous manner
  • Prioritize and coordinate the scheduling of services
  • Coordinate delays in schedule with customers and service technicians
  • Use customer development techniques to solicit work through phone, email, mail and personal customer contacts
  • Perform other duties as needed which may include cross-training in related positions
  • Job Requirements:

  • Detail-oriented with strong data entry skills (30 words p/minute)
  • Intermediate level experience with Microsoft Office programs or their Google Doc equivalent
  • Service Titan software experience a major plus
  • Excellent oral and written communication skills
  • Ability to work in a fast paced environment.
  • Compensation & Benefits:
    As entry level roles, the training wage is the same for both part-time and full-time at $10.00 per hour. Upon completion of training, wages increase to $12.00 per hour (part-time) and $13.00 per hour (full-time). In addition to the hourly wages, employees in these roles also have the opportunity to earn additional income based various performance objectives. Additionally, Mr. Rooter provides a great benefit package to care for our team members which include the following: Weekly Pay , Medical, Dental, and Vision Insurances, 401K with a company match just to name a few.

    by Jobble

    Associated topics: associate, call center representative, customer care, customer care specialist, customer service representative, intern, representante de servicio al cliente, representative, service agent, service representative
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