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Entry Level Retail Associate - Cincinnati, OH


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Company

Kohls Department Stores

Description

Creates a friendly and welcoming environment by greeting and offering assistance to customers. You are the face to the customer ensuring they remain the top priority while balancing tasks and routines. Work with the latest technology and innovative solutions. Kohl s offers flexible scheduling and we train and develop the most talented, motivated teams around.
ACCOUNTABILITIES
Smiles and Says Hi! Greets all customers and associates, assists in a friendly, courteous manner and adheres to the Yes We Can policy efficiently resolving customer s questions and requests

Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer

Able to learn and adapt to current technology to assist customer needs

Delivers the highest level of customer service through effective problem solving

Solicits, opens and activates Kohl s Charge applications and loyalty programs

Ensures that all cash handling procedures are done in accordance to policy and procedure

Complete transactions accurately and efficiently while engaging customers

Flexible and willing to cross-train and work in other areas of the store, as needed

QUALIFICATIONS
REQUIRED
Ability to lift 50 pounds on an occasional to frequent basis

Ability to spend up to 100% of work time standing or moving about the departments. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis

Adherence to Kohl's policy and procedures

Regular attendance

Effective verbal and written communication skills

Basic math and reading skills, legible handwriting and attention to detail

Ability to work as part of a team and interact effectively with others

PREFERRED
Prior retail experience

Comfortable with the use of technology consistently while performing the required tasks
Associated topics: administrative assistance, administrative assistant, assistant, executive assistance, executive assistant, executive development, operational assistance, retail associate, stock associate, support specialist
Posted Date
10/08/2019

Listing ID
73178651
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