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Compliance Summer Intern - Cincinnati

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Western & Southern Financial Group


Summary of Responsibilities: Supports The Western and Southern Life Insurance Company, Columbus Life Insurance Company, Integrity Life Insurance Company, The Lafayette Life Insurance Company, National Integrity Life Insurance Company and Western-Southern Life Assurance Company) (collectively referred to as ?BUs?) and Shared Services Units (?SSUs?) by aiding application of regulatory requirements to product filing and forms work, reviewing advertising material submitted for compliance review, helping coordinate responses to state insurance department complaints and investigations, and reviewing and helping to assess new and changes to current state a federal regulations. Escalates issues to Compliance Management as appropriate. Provides support to associates and business units on legal and regulatory requirements. Works on general compliance projects and strategic initiatives as assigned. Works with limited supervision and is responsible for driving results for projects assigned and updating Compliance Management on a regular basis. Position Responsibilities: Reviews insurance product forms related to the sale of products, service of products, and product claims and communications. Ensures all policies and procedures related to the forms and filing process are followed. Product Filing and Forms: Reviews insurance product advertising, product descriptions, training materials, websites, social media and other documents used to market the products, services or programs advertised. Ensures all policies and procedures related to the advertising review process are followed. Advertising: Reviews social media content used to market products and services. Follows all policies and procedures related to the review and approval of social media content. Aides primary contact for State Departments of Insurance (DOI) with respect to policyholder complaints and investigations; helps primary contact communicate with DOI representatives concerning complaints and/or investigations, determines through internal channels the basis for complaints and/or investigations; recommends appropriate response to complaints and/or investigations, including remedial action as warranted; helps draft responses to complaints and investigations. Complaints and Investigations: Monitors pending legislation, rulemaking, guidance and other industry trends to ensure BUs and SSUs have information necessary to comply with applicable regulatory requirements and best practices. Regulatory Change: Participates in applicable projects to make process improvements and strategic changes to Compliance and Business Unit processes. ? Selection Criteria: ? Demonstrated strong verbal and written communication skills and interpersonal and collaborative skills with experience conveying information to internal customers at all levels in a clear, accurate, focused and concise manner. Verbal and written communications are to conform to proper rules of punctuation, grammar, diction and style. Demonstrated ability to document procedures and activities in a manner that is understandable to others and prepared using a prescribed format. Demonstrated ability to document procedures and activities in a manner that is understandable to others and prepared using a prescribed format. ? Proven ability to maintain a calm and professional demeanor when interacting with others. ? ? Demonstrated experience working effectively independently and within a team environment. ? Experience in problem-solving situations and ability to create innovative solutions. ? Proven ability to analyze and interpret data and to identify trends. ? Experience handling multiple priorities in a fast-paced environment. ? A desire for continuous learning and improvement. ? Demonstrated commitment to quality, emphasizing the need to deliver quality products and/or services. Work Setting: ? ? Educational Requirements: ? Computer skills and knowledge of hardware & software required: ? Familiar with use and knowledge of spreadsheet (Excel) and word processing (MS Word) applications. Certifications & licenses (i.e. Series 6 & 63, CPA, etc.): Position Demands:
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